IMPACTFUL, ESSENTIAL SERVICES FOR YOUR WHOLE ORGANIZATION

You want a workplace that works for everyone. We have the expertise and commitment to help you build it.

Diversity Training & Consulting, Inc. offers five distinct services that directly impact each employee’s performance and loyalty to your organization.  


Diversity Training & Consulting, Inc. | Chicago, IL
Since our Diversity Training, I now see that when I acknowledge employees for who they are, they perform better.
— Manager of Assets Management, Northern Trust

DIVERSITY, EQUITY and INCLUSION TRAINING

Positive change begins with dialogue.

Our expert facilitators lead your organization or targeted teams in safe, compassionate, empathic, non-shaming, and inspiring conversations and education to build bridges across differences so that every employee is empowered, more productive, and invested in the company mission.

We build cross-cultural understanding and explore how identity impacts your workplace. With more than 20 years experience and serving more than 200 organizations, we know that your team will leave our training feeling heard, connected, and committed to collaborating.

Companies we work with report that our Diversity Trainings boost their success in recruiting and retaining top talent. They also measure increased employee satisfaction and a more positive work climate.

Each training is custom-designed, expert-led, and includes actionable, accessible plans that every employee can implement.

 

WHY DIVERSITY TRAINING IS CRITICAL FOR YOUR ORGANIZATION

  • Create comprehensive understanding of how race, class, gender, and sexuality identities impact your workplace

  • Build bridges across differences so every employee feels welcome and is set up to succeed

  • Empower team members to appreciate each other, and enhance employee relationships so that everyone gets along better

  • Boost performance and productivity

  • Significantly improve internal communication

  • Avoid costly, reputation-brandishing legal charges

  • Open a safe space to discuss workplace challenges, and design a resolution action plan

  • Accelerate customer loyalty

  • Recruit and retain top talent

  • Grow a renewed, positive company culture where employees are proud to work and excited to serve

  • Share an organization-wide commitment to diversity and inclusion

  • Address implicit bias, micro-aggressions, harassment and other sensitive topics with care, compassion, collaboration, and concrete information

  • Expand your dynamic, thriving enterprise


ONE-ON-ONE COACHING

Confidential, customized, highly effective guidance to boost your valued employee’s understanding of diversity and inclusion so it aligns with your company’s standards and mission.

Through individualized sessions, our experts will build a plan to grow personally and professionally toward diversity leadership. With compassionate and productive coaching from our experts, your employee will design action steps to rebuild trust and define their role within the company.

One-on-one coaching exemplifies your organization’s investment in each employee’s success. It is also a shared commitment to a diverse and inclusive workplace.

Every manager needs this training.
— Manager of Operations, National Baking Brand
 

WHY YOUR LEADERS NEED ONE-ON-ONE COACHING

  • A skilled Diversity Training & Consulting, Inc. coach from outside the organization can more adeptly facilitate sensitive conversations not often addressed in-house

  • Our expertise includes extensive understanding and research of many global cultures and identities

  • We meet each employee where they are, making complex concepts and challenging topics accessible for everyone

  • We commit to a formula of understanding + accountability + action = real change

  • We know everyone has room to grow and can exemplify true diversity and inclusion leadership

  • Employees report enhanced coworker relationships

  • Employees leave with an action plan and the support to implement it immediately

  • Each session is tailored to your company’s mission and goals, as well as the employee’s areas of growth

  • When one employee expands their understanding of others, every team member benefits

  • Restorative coaching and practices save companies money in hiring and training new employees

  • Your organization is more likely to avoid the cost and reputation damage of legal charges

  • Investing in an employee’s professional and personal growth also boosts productivity, loyalty and their role in a positive company culture


Diversity Training & Consulting, Inc. | Chicago, IL
Through Diversity Training & Consulting, Inc.’s consulting and strategy, we’ve had remarkable success connecting with our employees from many parts of the world. Diversity Training & Consulting, Inc. experts get who people are and help us better understand each other.
— Chief Learning Officer, New York-Presbyterian Queens Hospital

CONSULTING

Bring Diversity Training & Consulting, Inc. experts in-house to do a complete audit of your organization, identify areas of growth and opportunity, and then create a comprehensive, custom action plan that can be implemented tomorrow.

Calling on two decades of experience advising more than 200 organizations around the world, we will assess ten critical points of diversity and inclusion success.

We design a robust strategy, and then take it a big step forward to implement it with clear procedures for your senior leaders to follow.

Our Executive Leadership Sessions take your organization’s diversity and inclusion vision to your top-tier employees so that they are engaged, informed, and committed to building the brand and inspiring team members at every level.

 

WHAT CONSULTING INCLUDES FOR YOUR ORGANIZATION

  • An extensive audit of diversity and inclusion policies, protocols, and organizational systems

  • Focus groups, employee surveys, and individual interviews to assess stakeholder experience

  • Tools and data to examine return on investment and success measures of diversity practices

  • A full-spectrum diversity and inclusion strategy with a custom business case for your company

  • Expert recommendations for immediate and long-term areas of focus, aligned specifically with your company’s mission and growth goals

  • Executive Leadership Sessions to educate and guide senior team members in diversity initiatives

  • Champion speech-writing and messaging to engage all stakeholders in a commitment to diversity

  • Extensive, ongoing training in cultural competence and building bridges across difference

  • Future-visioning with sustainable, actionable steps to staying competitive in your specific industry

  • Comprehensive understanding of how your organization works, and how our expertise can help you thrive, and each employee to feel safe, heard, and valued


PREVENTION OF SEXUAL HARASSMENT

In recent years, federal, state, and local laws have changed regarding sexual harassment in the workplace – how it is defined, who is covered by the laws, and who is considered a potential victim.  In addition, the consequences of harassment for companies have increased, as well as the training requirements for organizations to prevent sexual harassment.

We bring organizations up-to-date on recent legislation and provide model policies to protect your workforce and your reputation.  

And, in our training programs, our expert facilitators guide your employees in acquiring the knowledge, skills, and tools to speak and behave in ways that are experienced as professional and respectful by all their co-workers and your customers.

The over 10,000 employees we have trained know how to prevent friendly workplace banter from crossing the line.  In addition to obvious forms of harassment, they recognize subtle comments, gestures, and behaviors that can be perceived as disrespectful by others.

We ensure that your employees know what to do if they are uncomfortable at work, and that they bring any concerns to you.  That way you can address their issues internally.

And equally importantly, we ensure that your employees are never in the awkward and embarrassing situation of having a colleague report that their conduct is unprofessional and unlawful.  Their professional reputations are maintained and so is yours!

Excellent education for our whole staff to ensure that we carry out our commitment to respecting and enhancing lives - the lives of our employees and those we serve.
— Kevin Cmunt, CEO, Gift of Hope Organ and Tissue
 

WHY SEXUAL HARASSMENT PREVENTION TRAINING WILL PROTECT YOUR SUCCESS

  • Create comprehensive understanding of what comments and behaviors constitute sexual harassment

  • Enable employees to speak up when they are uncomfortable

  • Empower employees to intervene as bystanders

  • Establish a zero-tolerance environment

  • Significantly increase managers’ ability monitor their environment

  • Boost mangers’ competence in implementing their legal responsibilities

  • Share an organization-wide commitment to equality and justice

  • Become a Best Place to Work in your industry

  • Improve team collaboration and performance

  • Address all training content newly required by your State and City

  • Avoid costly legal charges

  • Protect your successful, growing organization


Your program has enabled our staff to provide more culturally competent care to the most diverse patient population in the U.S. We better understand how to listen and to respond to what patients mean, not just what they say. And we use this information to reduce health disparities.
— Dr. Patricia Woods, Chief Learning Officer, Advocate Health Care

CULTURAL COMPETENCE

Understanding the perspective of others is fundamental to building multi-cultural teams, increasing customer satisfaction, and expanding into new markets.

Our cross-cultural experts teach your staff to shift perspective and adapt their behavior to create a competitive advantage for your company. 

Our programs are tailored to the cultural groups relevant to your business.  In addition, we provide practical, actionable plans for becoming a Best Place to Work, a leader in your industry, and a company positively viewed by all communities.

Organizations we work with report that our Cultural Competence Trainings boost their success in recruiting and retaining the best talent from all backgrounds, identifying new potential customers, and building a global brand.

 

WHY CULTURAL COMPETENCE TRAINING IS FUNDAMENTAL TO YOUR GROWTH

  • Raise the bar and take your organization to the next level

  • Programs customized to the level of staff knowledge and experience

  • Significantly deepen the skills of staff new to culturally unfamiliar environments

  • Challenge those experienced in working on cross-cultural teams to reflect upon their interactions with greater self-awareness

  • Build intercultural teams

  • Interactive programming shares the culture-specific knowledge and experience of your employees with their peers

  • Focuses employees on common goals and business issues rather than cultural conflicts

  • Boost employee and client satisfaction

  • Enable executives and managers to effectively lead intercultural and global teams

  • Avoid cross-cultural misunderstandings that damage team collaboration and business relationships

  • Increase profitability by expanding your markets


Excellent education for our whole staff to ensure that we carry out our commitment to respecting and enhancing lives - the lives of our employees and those we serve.
— Kevin Cmunt, CEO, Gift of Hope Organ and Tissue